I purchased a pair of eyeglass frames from this company and the frames were too small. Their policy says if not happy no problem we will return merchandise and charge a 20% restocking fee.
Which I had not problem with. I just wanted my money back Company would not issue a RMA form required to retun the product. They stated the item had been discontinued after it was shipped and it was my problem. I spoke to the customer service person and asked if the product was in stock and was told yes.
DO NOT EVER BUY FROM THIS COMPANY. THEY ARE MISLEADING. They told me the vendor was located in Italy but the box the merchandise came in was sent from Marshall, NC.
Now they have my money which they would not refund.
Monetary Loss: $300.