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EyeWear Town

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31 complaints

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EyeWear Town is an online store which has established as the e-retailer of discount designer and name brand sunglasses. It has experience in the sourcing, designing and production of distinctive spectacles and sunglasses of enduring quality and style. The company also offers different accessories like boxes, cases, cloths and sets. Eyeweartown.com specializes in the repair of all eyewear and offers all kinds of lenses replacements and has almost any pair of spectacles or sunglasses made to measure. The mailing address of the company is

EyewearTown.com

3163 Coney Island Avenue

Brooklyn, NY 11235. The customer service of the company is available at (800) 873-5715 and fax (718) 425-9959 or via email



Please try to contact EyeWear Town Customer Service directly prior to posting any complaints on this site.

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EyeWear Town Complaints & Reviews

EyeWear Town Reviews

Specs007
EyeWear Town -Eyewearorders.com SCAM
5.0 3163 Coney Island Avenue BrooklynNY11235 (800) 873-5715 http://www.eyeweartown.com/contact_us.asp

I ordered glasses frames online but there was no place to specify size. They told me to place order and email the size I wanted. I did - twice. I had to call to make sure info w...

#293957
Feb 02, 2012
401

Susan.dee
EyeWear Town - Stoled my money from debit card, no order
5.0 3163 Coney Island Avenue BrooklynNY11235 (800) 873-5715 http://www.eyeweartown.com/contact_us.asp

This company is a SCAM. They take your Order over the phone, and tell you you will receive an e-mail with the Style Order, Order numbers and the mastercard payment confirmation. I ...

#290059
Jan 18, 2012
320

Colorado...
EyeWear Town - Return Policy
5.0 3163 Coney Island Avenue BrooklynNY11235 (800) 873-5715 http://www.eyeweartown.com/contact_us.asp

Bought $300.00 glasses as an x-mas gift - ordered in late November, got mid-December - called, trying to return for alternate pair of glasses - DENIED. Was told 14 days started wh...

#285972
Jan 03, 2012
289

Anonymous
EyeWear Town - Eyeweartown is fraudulent
5.0 3163 Coney Island Avenue BrooklynNY11235 (800) 873-5715 http://www.eyeweartown.com/contact_us.asp

Eyeweartown advertised sunbglasses at one price, we placed the order, they confrimed the order and the price. Less than 24 hours they reported that the price was $30 higher and th...

#280499
Dec 10, 2011
280

Joey22304
EyeWear Town - They Lie
5.0 3163 Coney Island Avenue BrooklynNY11235 (800) 873-5715 http://www.eyeweartown.com/contact_us.asp

Most frames on their site are just for show. They do not have them in stock. I ordered a pair of frames; and the day after I received an email from them stating, "We do not have ...

#265287
Sep 30, 2011
372

Marcia23
EyeWear Town - 2 months and still no delivery decivers they are
5.0 3163 Coney Island Avenue BrooklynNY11235 (800) 873-5715 http://www.eyeweartown.com/contact_us.asp

Placed my order 17th August with a promised delivey of within week. I called them to let them know that I do not live in the USA and will be travilling to Jamaica by 29 August. Th...

#264695
Sep 28, 2011
177

Shelyne ...
EyeWear Town - Refused me a Return Merchandise Authorization
5.0 3163 Coney Island Avenue BrooklynNY11235 (800) 873-5715 http://www.eyeweartown.com/contact_us.asp

Ordered frames from EyewearTown on August 16. Called back a few hour later to cancel order and was told I could not cancel but could return them. Frames arrived on Aug 18th.

#264399
Sep 27, 2011
155

Alexis987
EyeWear Town - Rude salesperson.
5.0 3163 Coney Island Avenue BrooklynNY11235 (800) 873-5715 http://www.eyeweartown.com/contact_us.asp

I called to ask a question and then had to hang up before they answered because my doorbell rang. The phone rang ten seconds later and it was someone from Eyeglasstown calling me! ...

#262935
Sep 19, 2011
313

Anonymous
EyeWear Town - EYE TOWN WEAR IS GREAT!
5.0 3163 Coney Island Avenue BrooklynNY11235 (800) 873-5715 http://www.eyeweartown.com/contact_us.asp

I contacted Eye town wear about a pair of sunglasses and was pleased to find out that they could get them, since every other company was completely sold out! I paid for the glasse...

#252824
Aug 02, 2011
495

Bonedocn...
EyeWear Town stole my money!
5.0 3163 Coney Island Avenue BrooklynNY11235 (800) 873-5715 http://www.eyeweartown.com/contact_us.asp

We we looking for a certain style of Oliver Peeples Glases and we found some at eyewear town in New York. The was no size specified so we emailed to clarify the size of the glasse...

#251078
Jul 25, 2011
234

Eveluska...
EyeWear Town - EyeWearTown
5.0 3163 Coney Island Avenue BrooklynNY11235 (800) 873-5715 http://www.eyeweartown.com/contact_us.asp

I have ordered sunglasses from your website in April 2011. I ordered sunglasses, 2 year warranty and cleaning kit. Which I never got the 2 year warranty and when I called back I wa...

#246493
Jul 01, 2011
262

Anonymous
EyeWear Town
5.0 3163 Coney Island Avenue BrooklynNY11235 (800) 873-5715 http://www.eyeweartown.com/contact_us.asp

I have ordered sunglasses from your website in April 2011. I ordered sunglasses, 2 year warranty and cleaning kit. Which I never got the 2 year warranty and when I called back I wa...

#246228
Jun 30, 2011
383

Anonymous
EyeWear Town - Screwed up prescription sunglasses then lied about recieving them back to repair
5.0 3163 Coney Island Avenue BrooklynNY11235 (800) 873-5715 http://www.eyeweartown.com/contact_us.asp

I have never dealt with such a rude lying nasty manager as I have with eyetown. I order my prescription sunglasses for my Christmas present which cost $700.00. I got them 2 days b...

#242473
Jun 10, 2011
339

JohnB1000
EyeWear Town - They sell counterfit eye glasses
5.0 3163 Coney Island Avenue BrooklynNY11235 (800) 873-5715 http://www.eyeweartown.com/contact_us.asp

My D&G eye glasses frame broke, and I wanted to replace it with the same exact model. I called EyeWearTown on the phone, and they said they have it and assured me that it is authen...

#234129
Apr 25, 2011
328

Jessica0...
EyeWear Town - TERRIBLE, RUDE, LIARS, SCAM ARTISTS
5.0 3163 Coney Island Avenue BrooklynNY11235 (800) 873-5715 http://www.eyeweartown.com/contact_us.asp

All of these complaints are 100% true. STAY AWAY FROM THIS MERCHANT!!! Horrible,unprofessional, and nasty people working at this company, including the "manager" who doesn't ev...

#233293
Apr 20, 2011
505

Anonymous
EyeWear Town - Shady! Don't do business with these mopes
5.0 3163 Coney Island Avenue BrooklynNY11235 (800) 873-5715 http://www.eyeweartown.com/contact_us.asp

Spoke to rep on phone regarding eyeglass frames. Rep promised to locate desired style but said would not charge credit card until product had been shipped. They charged card anyw...

#222571
Feb 19, 2011
260

Chase09
Do NOT buy from EyeWear Town !!
5.0 3163 Coney Island Avenue BrooklynNY11235 (800) 873-5715 http://www.eyeweartown.com/contact_us.asp

DO NOT USE THIS WEB SITE!I bought a pair of Christian Dior sunglasses and the total including shipping to Australia was $250, Shortly after my purchase I recieved and email s...

#218581
Jan 27, 2011
331

Ozlesley
EyeWear Town - Eyetwon took my money and I have nothing
5.0 3163 Coney Island Avenue BrooklynNY11235 (800) 873-5715 http://www.eyeweartown.com/contact_us.asp

I purchased sunglasses from this company's web site only to receive a message the next day telling me they were now discontinued and TONY would get back to me in 48 hours with ...

#215751
Jan 10, 2011
314

Benholly
EyeWear Town Peter Oz Verbal Assault
5.0 3163 Coney Island Avenue BrooklynNY11235 (800) 873-5715 http://www.eyeweartown.com/contact_us.asp

We ordered frames in Feb. 2010 and haven't received them as of Nov. 24, 2010. Peter Oz of Eyetown Wear told me to come to Brooklyn and "beat him up" if I wanted them. He then t...

#208616
Nov 24, 2010
857

Jimtkirk
EyeWear Town - DO NOT USE EYEWEARTOWN.COM
5.0 3163 Coney Island Avenue BrooklynNY11235 (800) 873-5715 http://www.eyeweartown.com/contact_us.asp

Received sunglasses from this company. They were sent from a residential address in the U.K. On the boxes’ customs declaration said they were “used sunglasses”. They were gri...

#208444
Nov 23, 2010
602

Anonymous
EyeWear Town - Eyeweartown.com broken sunglasses and rude owner
5.0 3163 Coney Island Avenue BrooklynNY11235 (800) 873-5715 http://www.eyeweartown.com/contact_us.asp

I placed my order online and as a previous complainer also did not get a confirmation email of my purchase. i emailed sales, and got a an email telling me that they are " really bu...

#206146
Nov 07, 2010
781

Goatweed...
EyeWear Town - I paid good money for FAKE Oakleys
5.0 3163 Coney Island Avenue BrooklynNY11235 (800) 873-5715 http://www.eyeweartown.com/contact_us.asp

I ordered Oakley glasses from Eyewear Town a couple of months ago. finally recieved them this week. Time to get the glasses was one thing, but when you open the package to i...

#194043
Aug 15, 2010
863

Arteldm
EyeWear Town - This company is a fraud
5.0 3163 Coney Island Avenue BrooklynNY11235 (800) 873-5715 http://www.eyeweartown.com/contact_us.asp

We ordered sunglasses and here we are 4 weeks later, still no glasses. Peter Oz was threatening to us on the phone. Shouldn't we be the ones threatening him for taking $140 fr...

#193615
Aug 12, 2010
883

Anonymous
EyeWear Town - EYEWEARTOWN WORST COMPANY EVER!!!
5.0 3163 Coney Island Avenue BrooklynNY11235 (800) 873-5715 http://www.eyeweartown.com/contact_us.asp

Dont be fooled people. Looks like a legit company!! Ive need been more disgusted with them!!! you send glasses in to be repaired. 3 months later and 20 emails you still do not hear...

#190585
Jul 21, 2010
454

Tazavik
EyeWear Town - STAY AWAY!
5.0 3163 Coney Island Avenue BrooklynNY11235 (800) 873-5715 http://www.eyeweartown.com/contact_us.asp

I called and placed an order for overnight for a anniversary present for my fiance. They told me no problem. They called me late Thursday and told me they cant ship it until Friday...

#189920
Jul 17, 2010
375

Thall
EyeWear Town - They ripped me off
5.0 3163 Coney Island Avenue BrooklynNY11235 (800) 873-5715 http://www.eyeweartown.com/contact_us.asp

I ordered a pair of Channel sunglasses and when I got them they were clearly used. In fact, they were cracked. In addition to that they charged me a 20% restocking fee to return ...

#184463
Jun 03, 2010
634

Natalia ...
EyeWear Town Bigest ewer Disapoitment!!
5.0 3163 Coney Island Avenue BrooklynNY11235 (800) 873-5715 http://www.eyeweartown.com/contact_us.asp

I have bought three pairs of sunglasses they send one damaged and two pairs without cleaning cloths.it took 5 weeks for them to ship the items and another 2 to try to tell them tha...

#183885
May 29, 2010
369

Savijai
EyeWear Town - Wont use EVER EVER AGAIN!!
5.0 3163 Coney Island Avenue BrooklynNY11235 (800) 873-5715 http://www.eyeweartown.com/contact_us.asp

I recently bought a pair of frames form EYEWEARTOWN and not only did they took forever to ship the item, they had to source it also. why would you false advertise items u don'...

#181504
May 09, 2010
500

Anonymous
EyeWear Town - Pleased at End
5.0 3163 Coney Island Avenue BrooklynNY11235 (800) 873-5715 http://www.eyeweartown.com/contact_us.asp

Peter and the rest of the Eyeweatown Group: I Received the glasses earlier this week. They were great and beautiful. I must admit that I was tad bit ske...

#175346
Mar 18, 2010
496

Anonymous
EyeWear Town Sucks
5.0 3163 Coney Island Avenue BrooklynNY11235 (800) 873-5715 http://www.eyeweartown.com/contact_us.asp

Do not, I repeat, do not use this company. I paid for express shipping to the UK. Should have taken 2-3 days but took three weeks. In the meantime, the package could not be traced ...

#172266
Feb 23, 2010
2297
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